9 November 2015 By Neil Quiddington

The Economics of Customer Excellence

According to a recent survey undertaken by KMPG and Nunwood, businesses that understand and deliver against ‘The Six Pillars’ have been proven to deliver enhanced commercial outcomes and greater shareholder value. This is powerfully demonstrated in this year’s analysis.


Click the link below to see an extracted part of the survey which highlights the companies that are getting it right.

KPMG_Nunwood customer research_2015